Airlift Technologies

Live Operations Lead (Warehouse) - Lahore

About Airlift

Airlift is building the world’s first decentralized logistics platform with transit and delivery solutions that enable and empower local communities. We view mass transit as a prerequisite for economic development and our delivery platform as an efficient way to move goods around urban ecosystems.

In the first 12-18 months, Airlift has secured $24M+ USD in venture financing and has scaled the business to multiple tens of thousands of daily customers. We are backed by First Round Capital, a premier venture capital firm based in San Francisco (known for its seed stage investment in Uber, Square and other billion-dollar enterprises).

About the Role

The Live Operations Lead (Warehouse) role requires a highly driven and reliable individual to help manage daily operations across warehouses. The role is a full-time, permanent, non-corporate role that will execute on various operational objectives for Airlift Grocer. We are seeking highly motivated individuals who gravitate toward a process-driven approach to solving operational challenges at the warehouse.

This role will own scaling sub-functions and processes to build an efficient supply network for Airlift Grocer’s operations, including: 

• Manage end-to-end operations flow -- ensure smooth operations in line with strategic targets,
• Report daily operating metrics -- track and report on daily metrics,
• Dispatching -- ensure orders are being dispatched from the retail sites in a consistent and timely manner,
• Rider performance management -- partnering with the Delivery Operations team to execute on rider onboarding and performance management.

In addition to the above, successful candidates will demonstrate strong people and leadership skills to effectively manage a team of independent operators. 

Requirements

• Prior experience with effectively managing inventory, vendors and third-parties,
• Ability to proactively own operational tasks with consistency and reliability,
• Excellence in staying organized and documenting key outcomes,
• Strong communication skills, especially with riders / delivery operators,
• Hustle and availability to chase up on impromptu issues and resolve these

In addition to the above, successful candidates will give the Airlift team an ability to move faster by owning the operational deliverables on a day-to-day basis. 

What We Offer:

• The opportunity to work alongside an exceptionally talented team,
• An exciting and fast-paced business directly impacting Pakistan's economic landscape, 
• A high-impact role in an area that is of crucial significance for the business,
• High levels of autonomy in day-to-day responsibilities and deliverables,
• Competitive remuneration and a highly flexible work environment,

Just So You Know

Airlift is an Equal Opportunity Employer and strictly prohibits discrimination of any kind. We believe that great ideas can come from anywhere. We are committed to building the best team possible and all employment decisions are based on business needs, job requirements and individual potential and qualifications, without regard to race, color, age, religion, socioeconomic status, orientation, gender identity, national origin or disability. 

The Airlift team is diverse -- we welcome and learn from different individual experiences and points of view that our teammates bring to the table. We're excited to have you inspire us with yours!