·         Define configuration specifications and business analysis requirements

·         Perform quality assurance

·         Define reporting and alerting requirements

·         Own and develop relationship with partners, working with them to optimize and enhance our integration

·         Help design, document and maintain system processes

·         Report on common sources of technical issues or questions and make recommendations to product team

·         Communicate key insights and findings to product team

·         Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

·         Ironing Out the requirements through mock ups/ wireframes

·         Getting the designs ready

·         Facilitating the Planning and Pre-planning meetings for Sprints.

·         Finalizing the Requirements Document

·         Getting approvals from Product Owners and communicating to developers

·         Smoothing the change process, if requested by client.

·         Verifying the Final Product before handing it to Clients for UAT

·         Managing the Unit teams

·         Bridging the gap between Technical and Non-Technical stakeholders through effective communication

·         Agile Methodology