JOB SUMMARY: Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

MAJOR JOB RESPONSIBILITIES:

•       Answer and follow-up calls professionally and provide information about products and services.

•       Maintain healthy relationships with existing customers and to retain them.

•       Responding to the customer’s queries within the given time frame.

•       To ensure that the customers details and other relevant data is completely entered into the system correctly.

•       Analyze and solve problems accordingly.

Handle in-bound inquiries via phone

Skills

• Excellent communication in English.
• Customer handling skills.
• Punctual and confident.
• Must be available to work in all shifts (Evening & Night)
• Prior call centre experience is a plus point

Candidates must be flexible for the following shift timings

·         6:00p-12:00a

·         7:00p-1:00a

Basic Salary : 18,000 PKR

Dependability : 5000 PKR on 100% monthly attendance

Conveyance Allowance: 2000/-

Please note it is 6 days a week and 6 Hours a day job